We are committed to ensuring all our products maintain quality standards, safety testing and conformance. If you receive goods that are damaged, defective, faulty or incorrect, you shall be entitled to a replacement, repair or refund in the event of failure to meet terms of acceptance.
If you are not satisfied with our products we offer 30 day money-back guarantee. All returns are conditional to orders having been marked as shipped. To be eligible for a valid refund, you must return all orders conditionally intact in their original packaging. All orders must be returned within 15 days. The 30 day guarantee period will commence from the date the customer receives their product. If items have been marked as unclaimed, the date shall be assumed to be 3 business days from date of dispatch. We do not cover the cost of shipping and handling returns. All refunds are processed within 3 business days of receipt of goods returned.